St Ann Street Medical practice
We hope this website will help you to make the best possible use of our services. We operate from two sites, the main Surgery in Salisbury itself and a branch surgery in Porton.
We are a team of five partners assisted by two part-time doctors on the 'retainer scheme' and a registrar. We do not run personal lists and patients are welcome to see the doctor of their choice but we do request that patients stay with the same doctor for each problem whenever possible!
All consultations are by appointment only and there are urgent appointments available for same day consultations.
Porton Branch Surgery
All patients from Porton and the Bourne Valley including the Winterbournes, Gomeldon, Porton Down, Allington, Boscombe and Newton Toney are welcome to use the Porton branch surgery. Please use this facility as much as possible. It is open five days a week for GP consultations and on three days a week for practice nursing. We have a full dispensary for all prescriptions and all patients resident in the villages are asked to please use our dispensary whenever possible for prescription items.
Porton surgery has disabled access and all consulting rooms are on the ground floor.
Hearing loops are installed in both surgeries.
We have car parking for patients at both surgeries.
St Ann Street surgery :Directions to car park from Exeter Street Roundabout.
Take first right into Carmelite Way.Take first left into Friary Lane. Take second right into Blackfriar's way ,this is under an arch way of flats,follow the road to the end.Looks like you have come to a dead end as wooden gates will be in front of you .Turn right go right to the end of and then you will see 2 steel gates to your left ,thats the surgery car park.
Porton Surgery : Car park for patients is on the front of the surgery building on the corner of Winterslow Road.
St Ann Street Surgery Vision Statement
- To provide high quality medical care.
- Take pride in the whole practice.
- To be patient centred-treating every patient equally.
- To move forward ,always try to improve.
- To support and value each team member
NHS England - List Maintenance Project 2015
Registration letters from NHS England – please respond if you get one
The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all. If you do receive a letter, please either confirm your details or submit any changes. If the details are correct, you can confirm by freepost, by Freephone, via text message or online. Changes can also be made by returning the form in the prepaid envelope
It is important to respond to the letter, as GP lists do become out of date over time. If we don’t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.
We may also need to contact you:
- with test results
- to invite you for bowel, breast or cervical screening to protect against cancer, for example
- to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
- to give you an appointment as part of your plan to stay healthy if you have a long-term illness.
Please respond to the letter within four weeks, so the NHS can be certain about your details. If you do not respond, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.
Accident &Emergency ( A & E )
Please see this leaflet about helping avoid unnecessary use of A&E.
To join the Patient Participation Group (PPG) - Please see the link under "Further Information"
Electronic Prescription Service
From Wednesday 21st May 2014 we will be able to offer an Electronic Prescription Service. This is an NHS service which gives you the chance to change how your GP sends your prescription to the pharmacy of your choice.
This new service will mean that your GP will be able to send your prescription electronically to the Pharmacy you choose to get your medication from - without the need for paper in most cases. The Electronic Prescription Service is reliable, secure and confidential.
A New Way to Get Your Medicines
Currently, patients order their prescriptions in writing, this request is then processed by the Surgery and a paper script is printed and signed by your GP. The paper script is then made available to collect from the Surgery by the patient or by their representative/pharmacy collection service.
Under the new Electronic Prescription Service the script is sent electronically to the patient's nominated pharmacy so there is no need to visit the surgery to collect the paper script. It is hoped that this service will prove to be more convenient for our patients and make the process of collecting prescriptions much more streamlined and efficient.
In addition, patients will have more choice about where they can collect medication from because they can be collected from a pharmacy near to where you live, work or shop.
Please follow this link for more information.
(Site updated 27/08/2015)