Increasing Accident and Emergency (A&E) Hospital costs.
Please see this leaflet about helping avoid unnecessary use of A&E.
To join the Patient Participation Group (PPG) - Please see the link under "Further Information"
Electronic Prescription Service
From Wednesday 21st May 2014 we will be able to offer an Electronic Prescription Service. This is an NHS service which gives you the chance to change how your GP sends your prescription to the pharmacy of your choice.
This new service will mean that your GP will be able to send your prescription electronically to the Pharmacy you choose to get your medication from - without the need for paper in most cases. The Electronic Prescription Service is reliable, secure and confidential.
A New Way to Get Your Medicines
Currently, patients order their prescriptions in writing, this request is then processed by the Surgery and a paper script is printed and signed by your GP. The paper script is then made available to collect from the Surgery by the patient or by their representative/pharmacy collection service.
Under the new Electronic Prescription Service the script is sent electronically to the patient's nominated pharmacy so there is no need to visit the surgery to collect the paper script. It is hoped that this service will prove to be more convenient for our patients and make the process of collecting prescriptions much more streamlined and efficient.
In addition, patients will have more choice about where they can collect medication from because they can be collected from a pharmacy near to where you live, work or shop.
Please follow this link for more information.
WEEKEND TELEPHONE TRIAGE
This service has been introduced over the winter period to ensure that patients who may be at risk of A&E admission receive a Telephone Triage call from a GP, between 10.00am- 12.30pm, to check on their symptoms. However this call may come from a GP working from another surgery.
If your GP feels you need to receive a Weekend Telephone Triage call they will discuss this with you, or your carer, as appropriate.
If you have any cause to complain about the Weekend Telephone Triage service you receive please click on the link below
St Ann Street Medical practice
We hope this website will help you to make the best possible use of our services. We operate from two sites, the main Surgery in Salisbury itself and a branch surgery in Porton.
We are a team of five partners assisted by two part-time doctors on the 'retainer scheme' and a registrar. We do not run personal lists and patients are welcome to see the doctor of their choice but we do request that patients stay with the same doctor for each problem whenever possible!
All consultations are by appointment only and there are urgent appointments available for same day consultations.
Porton Branch Surgery
All patients from Porton and the Bourne Valley including the Winterbournes, Gomeldon, Porton Down, Allington, Boscombe and Newton Toney are welcome to use the Porton branch surgery. Please use this facility as much as possible. It is open five days a week for GP consultations and on three days a week for practice nursing. We have a full dispensary for all prescriptions and all patients resident in the villages are asked to please use our dispensary whenever possible for prescription items.
(Site updated 20/02/2015)